Customer Support Channels
A 1–hour Response Guarantee
Our customer help team is trained to rapidly deal with all Linux cloud web hosting clients’ requests and assistance inquiries. Via our ticket system, you will be able to send your inquiry and a support staff fellow member will most likely get back to you within maximum sixty minutes. In reality, practice has confirmed that the standard solution time period is Twenty minutes.
A Top–quality Support Service
Our customer assistance service is offered by a team of capable specialists who are prepared to answer your request without delay. You are able to contact the tech support team by starting a support ticket from your Web Hosting Control Panel or by sending us an email. On business days, you can also contact us on the phone or use the live chatting service.
An Intuitive Help Section
We have built–in a broad education base into the Control Panel allowing you to receive practical step–by–step instructions any time. Each section of the Control Panel features its own contextual guide area displaying a group of how–to articles. We have also made video clips to ensure that you get a superior visual representation of the way in which to perform any given job.