Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • In the Web Hosting Control Panel you can find a detailed Help section offering various articles and frequently asked questions. They are compiled by our support team of skilled technicians. Simply fill in your question and our intelligent software will return the best answer.

  • Top quality support service

  • Tutorial Video Clips

  • If you would rather watch how a task is accomplished or how an issue is dealt with, instead of just reading about it, take a look at our collection of educational video tutorials. They address various different topics and will help you swiftly learn how to work with our Web Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24–7–365 support service with a one–hour ticket response guarantee. A group of competent technical support engineers will be available to you to respond to all the questions that you might have. During non–peak periods, an answer will be offered within just twenty minutes.