1 hour ticket response
We are dedicated to giving a fast and adequate response to each technical support ticket submitted by a client. Our qualified tech support team members will examine your issue and will offer you the most efficient option. We offer a 1–hour response time guarantee for all helpdesk tickets. Actually, the average client support ticket response time has proved to be twenty minutes.
A Premium Help Desk Service
We’ve got a team of web hosting support experts who are eager to answer all your questions whenever you require assistance. The vast majority of our client care team members have several years of experience in the Linux cloud web hosting field, which means that you can constantly count on prompt and appropriate answers to your questions.
A User–Friendly Help Center
To help you find a quick tip on how you can use a specific service, we have incorporated a really user–friendly Help section in our Web Hosting Control Panel. You can browse through a huge selection of web hosting account administration articles and website management articles, check out the F.A.Q. repository or watch our instructional video tutorials.