Support Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Resolution Guarantee

  • Each ticket you post to the tech help and support Dept will be answered in about 60 mins. All popular questions will be taken care of immediately. Nonetheless, if the help request you have posted needs some help from a trained administrator, we will forward the ticket to him and will inform you about the postponement.

  • Top quality support service

  • Expert Technical Assist Service

  • We deliver 24/7/365 tech help by using a ultra–fast ticketing solution integrated into your Control Panel. You may email us anytime about any of the apps that come installed in advance on your virtual server, including the selected OS, the server administration panel and our in–house made Web Hosting Control Panel.

  • Intuitive help center

  • A Descriptive Help Zone

  • An in–depth and constantly updated articles base is included in our in–house built Web Hosting Control Panel. It gives you quick tips on how to execute all of the fundamental web site managing jobs. The Help section includes exhaustive how to articles and reviews and step–by–step video courses. You can gain access to the Help section by pressing the Help or Video buttons in the top right part of each Control Panel section.